How to File a Claim with Your Insurance Provider

Created by Rosette Lontok, Modified on Tue, 13 Sep 2022 at 10:16 AM by Rosette Lontok

Do you need to file an Extended Health Claim with your insurance provider?

We've put together a list of Extended Health Claim forms by provider below.

 

*Please note, these forms were compiled by our Client Services team at Wellin5 but may not be the correct form depending on your specific plan with your provider. 

 

Please double-check with your insurance provider before submitting one of the following forms.


Sunlife: 

Sunlife website


Manulife:

1-800-268-6195

 

Pacific Blue Cross:

Pacific Blue Cross website

1 877 PAC-BLUE(1 877 722-2583)



Green Shield:

 

 

❓ Not sure if you have coverage?

If you are not sure if you have coverage, here are some questions to ask your insurance provider or employee benefits provider:

 

✅ Questions to Ask Your Insurance Provider:

  • What type of counselling does your insurance cover?
    > Every plan is different and some cover registered social workers, counsellors or psychologists/psychiatrists.

  • What is the total amount of coverage?
    > Find out how much coverage you have in dollars to check how many sessions you can have covered before self-pay. 

  • What is the total number of sessions or number of clinical minutes covered? 
    > Some plans may only cover up to 5 clinical hours for example.

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