Is Wellin5 Covered by Insurance and/or Employee Benefits?

Created by Rosette Lontok, Modified on Thu, 20 Jul, 2023 at 2:26 PM by Angela Forte

Wellin5 counselling sessions are generally reimbursable (depending on your plan) by most Canadian insurance companies including:

Sun Life
Manulife
Pacific Blue Cross
Green Shield
Great-West Life
Canada Life
And many more

Please note: Each insurance provider has different criteria for what is covered. We recommend checking with your provider about coverage prior to your session. If you are matched with a counsellor whose credentials aren't covered by your insurance, please contact our client services team at contact@wellin5.com about being rematched. All rematch requests are subject to counsellor availability.

See How to File a Claim with Your Insurance Provider for more details.

Insurance plans which generally cover Wellin5 counselling services may include:

Psychotherapist/Counsellor
Social worker
Provincially- licensed Therapist

❓ Not sure if you have coverage?

If you are not sure if you have coverage, here are some questions to ask your insurance provider or employee benefits provider:

✅ Questions to Ask Your Insurance Provider:

What type of counselling does your insurance cover?
> Every plan is different and some cover registered social workers, counsellors or psychologists/psychiatrists.

What is the total amount of coverage?
> Find out how much coverage you have in dollars to check how many sessions you can have covered before self-pay.

What is the total number of sessions or number of clinical minutes covered?
> Some plans may only cover up to 5 clinical hours for example.

After each session on Wellin5, we send you a reimbursable insurance receipt, which you can submit to your provider. See What Will My Insurance Receipt Look Like? for more details on reimbursements.