Insurance plans which normally cover Wellin5 counselling services may include:
Psychotherapist
Counsellor
Provincially licensed counsellor or therapist
Therapist
RCC (Registered Clinical Counsellor)
CCC (Canadian Certified Counsellor)
RSW (Social Worker)
Please note: Each insurance provider has different criteria for what is covered. We recommend checking with your provider about coverage prior to your first session. If you are matched with a counsellor whose credentials aren't covered by your insurance, please contact our client services team at contact@wellin5.com to inquire about being rematched. All rematch requests are subject to counsellor availability.
❓ Not sure if you have coverage?
If you are not sure if you have coverage, here are some questions to ask your insurance provider or employee benefits provider:
✅ Questions to Ask Your Insurance Provider:
What type of counselling does your insurance cover?
> Every plan is different and some cover registered social workers, counsellors or psychologists/psychiatrists.
What is the total amount of coverage?
> Find out how much coverage you have in dollars to check how many sessions you can have covered before self-pay.
What is the total number of sessions or number of clinical minutes covered?
> Some plans may only cover up to 10 clinical hours for example.
After each session on Wellin5, we send you a reimbursable insurance receipt, which you can submit to your provider. See What Will My Insurance Receipt Look Like? for more details on reimbursements.
If your plan covers psychotherapy/counselling/social worker services, Wellin5 is generally covered by most Canadian insurance companies including:
Sun Life
Manulife
Pacific Blue Cross
Green Shield
Great-West Life
Canada Life
And many more
See How to File a Claim with Your Insurance Provider for more details.
✅ Wellin5 provides an insurance receipt after each session which you can submit to your insurance provider for reimbursement.
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