Is Wellin5 Covered by Insurance?

Created by Rosette Lontok, Modified on Thu, 20 Jul 2023 at 02:32 PM by Angela Forte

 Insurance plans which normally cover Wellin5 counselling services may include:

  • Psychotherapist

  • Counsellor

  • Provincially licensed counsellor or therapist

  • Therapist

  • RCC (Registered Clinical Counsellor)

  • CCC (Canadian Certified Counsellor)

  • RSW (Social Worker)

Please note: Each insurance provider has different criteria for what is covered. We recommend checking with your provider about coverage prior to your first session. If you are matched with a counsellor whose credentials aren't covered by your insurance, please contact our client services team at to inquire about being rematched. All rematch requests are subject to counsellor availability. 


❓ Not sure if you have coverage?

If you are not sure if you have coverage, here are some questions to ask your insurance provider or employee benefits provider:


✅ Questions to Ask Your Insurance Provider:

  • What type of counselling does your insurance cover?
    > Every plan is different and some cover registered social workers, counsellors or psychologists/psychiatrists.

  • What is the total amount of coverage?
    > Find out how much coverage you have in dollars to check how many sessions you can have covered before self-pay.

  • What is the total number of sessions or number of clinical minutes covered? 
    > Some plans may only cover up to 10 clinical hours for example.

After each session on Wellin5, we send you a reimbursable insurance receipt, which you can submit to your provider. See What Will My Insurance Receipt Look Like? for more details on reimbursements.


If your plan covers psychotherapy/counselling/social worker services, Wellin5 is generally covered by most Canadian insurance companies including:

  • Sun Life

  • Manulife

  • Pacific Blue Cross

  • Green Shield

  • Great-West Life

  • Canada Life

  • And many more


✅ Wellin5 provides an insurance receipt after each session which you can submit to your insurance provider for reimbursement.


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