How to Cancel Your Session

Created by Rosette Lontok, Modified on Tue, 16 Aug 2022 at 03:50 PM by Rosette Lontok

 

> To cancel your appointment, go to your Wellin5 Home > Upcoming List and find the appointment you'd like to cancel. 

 

> Click on the 'options' button.

 

> Click on 'Cancel'

 

> You will see a Cancellation modal pop up, asking you if you are sure you want to cancel.

If you are cancelling within 24 hours, you will be charged the full cost of the session. If you are cancelling outside of 24 hours, you will not be charged for the session and you can cancel or book a new session. 

 

> To finalize the cancellation, click 'Cancel Appointment' or if you choose not to cancel, simply close the window.

 

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article