How To Book Your First Couples Counselling Appointment

Created by Rosette Lontok, Modified on Tue, 16 Aug 2022 at 03:37 PM by Rosette Lontok

How to book your first Wellin5 appointment

*Please note that all bookings are made through the principal client's account. Booking confirmations are sent to the email address associated with that account.  


Step 1: Click 'Book Session'. 



Step 2: You will immediately be able to see your counsellor's availability.


Select a date and time from your counsellor's schedule and click 'Finalize'. *Please note that only 60-minute appointments are available for couples counselling.  



Step 3: Enter your payment details

Wellin5 accepts any major credit card. 

Your appointment details and counsellor name will be listed at the top of your payment form.

Step 4: Complete your purchase & request your appointment

You will see a success! modal appear. Your appointment request details will also appear showing the date, time and name of your counsellor.


Once your counsellor confirms your appointment, the principal client will receive an email confirmation.

Step 5: Upcoming Appointment List

Your requested appointment will now show on your Wellin5 Home under 'Upcoming'.


Step 6: Appointment Approval

Your counsellor will approve your session quickly. Once approved, your appointment will display as 'APPROVED' under your Upcoming list.


Step 7: One the date/time of your appointment, See Joining Your Video Session 

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