How Do We Join Our Video Session?

Created by Rosette Lontok, Modified on Tue, 16 Aug 2022 at 03:37 PM by Rosette Lontok

Joining your online video session on the Wellin5 dashboard is simple and easy!


You do not need to download any software or an app to join your video session. All of your video counselling will take place on your Wellin5 dashboard. Simply login and start your session.


✅ 1. Make sure you are logged in 5-10 minutes before the start of your session.

If your session starts at 4pm, make sure you are logged in at 3:50pm or 3:55pm.

✅ 2. At your scheduled start time, a red 'Start Session' button will appear at the top of your dashboard.

Click on your 'Start Session' button at the top of your dashboard to join your video session.

You can leave and rejoin your video session at any time during your session. Simply click on the 'end' button at the bottom of your screen to leave or click on 'Start Session' to rejoin.

As a reminder, all couples counselling must take place from the same computer in the same location. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article